The durability of our jewelry when exposed to water, such as during
showering or swimming, depends on the material used. For detailed information,
we recommend referring to the Caring section on our website, where we provide comprehensive guidelines for different materials.

Our product range includes a variety of materials, from solid gold
to 18K gold-plated pieces, and we often customize designs based on individual
preferences and customer requirements.

• Solid Gold
Jewelry: Solid gold pieces are highly durable and suitable for daily
wear, including exposure to water.

• 18K Gold-Plated Jewelry: We utilize advanced plating techniques on materials like stainless steel or copper. Our coating process is of high quality, providing excellent resistance to tarnishing and ensuring most products are water-resistant and suitable for everyday wear.

Sterling Silver Jewelry – Designed for durability and everyday elegance, our sterling silver pieces retain their beauty over time. While silver may develop a natural patina, regular care and proper storage help maintain its shine. With occasional polishing, your jewelry will continue to sparkle for years to come.

• Skin Sensitivity: Cases of skin sensitivity are very rare, thanks to the
quality of our materials and coatings.

However, we always encourage customers to understand the specific
materials of the product they purchase. We provide clear care instructions to
ensure longevity and maintain the jewelry’s beauty.

So far, our customers have been highly satisfied with the durability and quality of their pieces, even with regular wear.

The quality of our diamonds is carefully selected to meet different preferences and budgets.

For those seeking the highest quality, we recommend diamonds with:

• Color:
D, E, or F (considered the most colorless and desirable)

• Clarity:
VVS (Very Very Slightly Included), VS (Very Slightly Included), or IF
(Internally Flawless)

• Cut:
Excellent, ensuring maximum brilliance and sparkle

For customers looking for a balance between quality and budget,
diamonds with:

• Color:
G or H, offering near-colorless beauty

• Clarity:
VS or SI (Slightly Included), providing good clarity with excellent value

Both options are popular, and we are happy to recommend the best quality based on your preferences and budget. Every diamond is carefully selected to ensure it meets our high standards for beauty and
craftsmanship.

Lab-grown diamonds are one of the greatest innovations of this century. After discussions with hundreds of customers and experienced industry
experts, we’ve concluded that lab-grown diamonds offer an incredible value and
beauty that bring joy to many people.

To explain it simply, it’s like comparing ice from a freezer to ice from the North Pole. Both are real ice, but one is naturally formed, and the other is man-made. Similarly, lab-grown diamonds and natural diamonds have the same chemical composition, optical properties, and hardness.

After cutting, a lab-grown diamond shines just as brilliantly as a natural one.
The key difference is rarity—natural diamonds are limited and rare, while
lab-grown diamonds can be produced in a controlled environment.

Why choose lab-grown diamonds?

• They offer excellent
beauty and sparkle at a more accessible price.

• Ideal for those who love the
brilliance of diamonds for everyday wear.

• Environmentally conscious and a
modern choice for many occasions. 

Why choose natural diamonds?

• They carry a sense of rarity and timeless value.

• Ideal for customers who
appreciate the uniqueness and history of natural gemstones.

In our view, the discussion is not about whether one is “real” or “fake”—both are genuine diamonds. Instead, it’s about
understanding the value and meaning you seek. Both types have their unique
advantages, and we are here to help you choose the one that best suits your
style, needs, and values.

At Montresor Infini, we believe that both lab-grown diamonds and natural diamonds have their unique advantages and value. That’s why we offer both options to meet the diverse preferences of our customers.

Some customers specifically request natural diamonds for their jewelry, valuing their rarity and timeless
significance. Others prefer lab-grown diamonds for their beauty, ethical production, and affordability—especially for everyday jewelry or meaningful gifts such as engagement rings, wedding bands, or anniversary pieces.

In recent years, there has been a growing demand for lab-grown diamonds, particularly for daily wear and special occasions. Therefore, we provide the best quality diamonds—whether natural or lab-grown—based on the design, purpose, and customer preferences.

Our goal is to ensure that every piece reflects the highest standards of beauty and craftsmanship, tailored to each customer’s wishes.

No, it is impossible to distinguish
between a natural and a lab-grown diamond by sight alone. Both have the same chemical composition, optical properties, and brilliance, making them visually identical to the naked eye.

However, with specialized equipment, experts can detect subtle differences in growth patterns and inclusions. At our retail points, we provide professional
diamond testing devices that can accurately identify whether a diamond is natural, lab-grown, or another type of gemstone.

This ensures that our customers have complete clarity and confidence in knowing exactly what they are purchasing.

Choosing the right diamond stud size depends on your personal style, budget, and how you plan to wear them.

Here’s a simple guide to help you decide:

1. Everyday Wear:
If you’re looking for a subtle, everyday look, 0.25 to 0.50 carat per stud (about 4mm-5mm in diameter) is a classic and elegant choice.

2. Balanced and Versatile:
For a balance between elegance and presence, 0.75 to 1.00 carat per stud (about 5.5mm-6.5mm) is a popular option. These offer a noticeable sparkle without being too bold.

3. Statement Look:
If you prefer a bold and glamorous style, 1.50 carats and above per stud (7mm and above) will provide a luxurious
and eye-catching appearance.

If you’re unsure, we recommend starting with a medium size (around 0.50-0.75 carat per stud), which is versatile and suits most occasions.

Feel free to let us know your preferences, and we’ll be happy to
offer personalized recommendations based on your style and budget!

The length of our golden chains varies depending on the design.
Common lengths include 16 inches (40cm), 18 inches (45cm), 20 inches (50cm), and 24 inches (60cm).

If you are interested in a specific style or custom length, feel free to let us know. We are happy to provide more details or customize the chain length to suit your preferences.

Our earring concept is designed to combine elegance, versatility, and personal expression, ensuring that each piece suits different styles and occasions. Here’s how it works:

1. Design Variety:
We offer a wide range of earring styles, from classic studs to modern hoops and statement designs. Each piece is crafted to highlight beauty, comfort, and wearability.

2. Material Selection:
Our earrings are made using high-quality materials such as 18K gold, 925 silver, natural diamonds, lab-grown
diamonds, and gemstones, ensuring durability and long-lasting brilliance.

3. Customization Options:
We understand that every customer has unique preferences. That’s why we offer customization options—whether it’s selecting the type of diamond, size, metal color, or design details.

4. Comfort and Fit: We focus on ensuring that our earrings are lightweight and comfortable for daily wear, while also being secure for special occasions.

5. Meaningful Designs:
Many of our designs are inspired by personal stories, cultural elements, or symbolic meanings, adding depth and emotional value to each piece.

If you have specific preferences or are looking for something unique, we can also assist with custom design services to create earrings that reflect your personal style.

Our necklace concept is designed to combine elegance, personalization, and versatility, ensuring that each piece
complements various styles and occasions. Here’s how it works:

1. Design Philosophy:
Each necklace is crafted with a focus on timeless beauty, modern elegance, and meaningful symbolism. Whether it’s a delicate chain, a bold pendant, or a personalized design, we aim to create pieces that resonate with personal stories and style.

2. Material Selection:
We use high-quality materials such as 18K gold, 925 silver, natural diamonds, lab-grown diamonds, and gemstones, ensuring durability, brilliance, and lasting value.

3. Length and Style Options:
Our necklaces come in a variety of lengths and styles to suit different preferences—whether you prefer chokers, standard lengths, or longer layering pieces.

4. Customization:
We offer customization options to help you create a necklace that reflects your style and meaning. This can include personalized pendants, engraved messages, or selecting specific materials and stones.

5. Meaningful Concepts:
Many of our designs are inspired by nature, personal memories, or cultural elements, adding emotional value to each piece. Our goal is to offer jewelry that feels special and meaningful to the wearer.

If you’re looking for something unique, we’re happy to assist with custom design services to create a necklace that truly reflects your personality and style.

Our finger size concept is designed to ensure that every ring fits comfortably and securely, providing the perfect balance between style and wearability. Here’s how it works:

1. Standard Sizing:
We follow international sizing standards, including Hong Kong (HK), US, and European sizes, to ensure consistency and accuracy.

2. Measuring Assistance:
If you need to measure a ring size quickly, our printable ring sizer is the perfect solution. Our guide also includes a size chart with diameter measurements and international ring sizes.

3. Custom Sizing:
We offer custom sizing services to ensure a perfect fit, especially for designs that require precise measurements.

For international customers, we can convert your size based on standard measurements.

4. Comfort Fit Design:
Our rings are designed with a comfortable fit, taking into account the band’s width and thickness for daily wear comfort.

5. Resizing Services:
If needed, we offer resizing services for most designs to ensure you always have the best fit.

If you have specific concerns about sizing or need assistance in finding the right fit, feel free to contact us. We’re here to help ensure that every ring feels just right!

We ship worldwide and it’s free.

Shipping is always on us! We offer free worldwide shipping on all orders

United States & Canada:Import duties are ALWAYS included for shipments to the United States and Canada. Sales tax will be calculated at checkout. We guarantee that there won’t be any additional charges upon arrival. If a refund is issued, the full amount you paid (including duties and sales tax) will be refunded.

European Union, United Kingdom, Norway, Switzerland, Australia, Hong Kong, Singapore, Japan, Taiwan, Malaysia and the United Arab Emirates:In these regions, no additional duties or taxes will apply. VAT or local taxes are ALWAYS included in the final price at checkout. We guarantee there won’t be any extra charges upon arrival. If a refund is issued, the full amount you paid will be refunded.For all other regions:If your order is subject to duties, taxes, or related fees, you’ll have the option to pre-pay them at checkout, ensuring no additional costs upon delivery. Please note that in the event of a refund, duties, taxes, or related fees may not be refunded, depending on the country.

We use DHL Express on all orders.

For order processing and fulfillment, please allow 1-2 business days. You will receive a shipping confirmation email as soon as tracking information is available.

Please note, for product launches, restocks, holidays and promotional periods, please allow up to 3-4 business days for order processing due to our high volume.

The shipping date (= the date on which your idyl pieces leave our atelier) is mentioned on all product pages depending on stock levels.

You order is guaranteed to arrive on time for Valentines Day, if you place it before February 9th.

If you need your idyl pieces urgently drop us an e-mail (00000000) and we will try our best to accommodate your request.

You can track your order through the DHL link that you have received by email. If you have any problem whatsoever, drop us a line at 00000000 and we will make sure to help you out.

Rest assured, your package is fully insured by us.

All shipments are 100% covered, so you can relax knowing your order is protected. Once your order is dispatched you’ll receive a shipping confirmation and tracking notice from DHL. If your order doesn’t arrive within 7 days of that DHL notice, please contact us promptly to ensure we can initiate the insurance process within the required time frame and arrange a replacement for you.

Of course! Get in touch and we’ll take care of the rest. (00000000)

MI sells in multiple currencies, just make sure you're shopping in the currency you will ship your order to.

To change the currency you’re shopping in (and country you’re shipping to), just scroll down to the bottom of the page and select the correct country.

Of course! At idyl we offer a no questions asked return policy. You are allowed to exchange or return your pieces 30 days from delivery*. Just make sure that the items are returned unworn and in the original packaging.

Yes! Returns or exchanges are always on us! You won't have to pay any shipping fee and will be fully refunded as soon as we receive your package.

Send us an e-mail with your order number to hello@idyl.com and we will provide you with a return label and the shipping instructions.

The full amount of your return will be refunded within a maximum of 5 days after receiving the piece in our atelier for verification.

Each country has its own regulations regarding customs and duties. Consequently, we can only provide you with a return or exchange label from the country where the order was initially shipped.

For example, if your order was delivered in the US, we can only supply you with a return label from the US, and we will be unable to process a return if you need to return the items from another country.

If you return all your items make sure to include the complimentary goodies/ luxury gifts as well. 

United States & Canada:Import duties are ALWAYS included for shipments to the United States and Canada. Sales tax will be calculated at checkout. We guarantee that there won’t be any additional charges upon arrival. If a refund is issued, the full amount you paid (including duties and sales tax) will be refunded.

European Union, United Kingdom, Norway, Switzerland, Australia, Hong Kong, Singapore, Japan, Taiwan, Malaysia and the United Arab Emirates:In these regions, no additional duties or taxes will apply. VAT or local taxes are ALWAYS included in the final price at checkout. We guarantee there won’t be any extra charges upon arrival. If a refund is issued, the full amount you paid will be refunded.For all other regions:If your order is subject to duties, taxes, or related fees, you’ll have the option to pre-pay them at checkout, ensuring no additional costs upon delivery. Please note that in the event of a refund, duties, taxes, or related fees may not be refunded, depending on the country.

MI sells in multiple currencies, just make sure you're shopping in the currency you will ship your order to.

To change the currency you’re shopping in (and country you’re shipping to), just scroll down to the bottom of the page and select the correct country.

For every idyl piece, you get a 2 year warranty for any manufacturing defects. This does not cover damages caused by accidents, scratches arisen from normal
wear, neglect or improper use.

Never fear, we are here. Drop us a line (00000000).

Every jewelry purchase is always accompanied by a certificate of authenticity stating that your idyl piece has passed a thorough quality control, is genuine and made out of sustainable materials.

Of course! We offer free sustainable gift wrapping and the option to add a personalized handwritten note.
If you would like your order gift wrapped, you can select it in the designated field in the cart.

You order is guaranteed to arrive on time for Valentines Day, if you place it before February 9th.

Make sure to checkour setshere, they are curated by our in-house stylists. We made sure to include something for everyone.

Absolutely! We offerdigital gift cardsand they arrive immediately via email. You can print it out or forward it to the recipient. Our gift cards can be used towards any product without every expiring.

Discount codes cannot be combined with your idyl club points, other discount codes or offers.

We have a site-wide discount of 10% off for the holiday season using the code LOVE10. Additionally, with every purchase during this period, you'll receive 'The Everyday Pouch' and the 'Muse Mirror' automatically added to your cart.

If your total purchase reaches or exceeds a certain threshold, you can choose between the 'Go & Glow Case’ or the 'Treasure Tray’. A progress bar in your shopping cart will show how close you are to hitting this threshold.

We offer multiple ways to pay for your items and accept most common credit cards and local payment gateways. To see the accepted payment methods in your country; simply go to checkout, add your address and all relevant options will appear. We also offer Klarna, allowing you to pay in 4 interest-free instalments, as well as PayPal and Apple Pay.

Discount codes are disabled during our sitewide promotions as the discount is automatically applied at checkout.

Klarna allows you to pay your purchase in 4 interest-free instalments. There are no additional costs whatsoever.

In most countries, Klarna will appear as a payment option on our checkout page. When selecting your payment method at checkout, choose Klarna. You will be redirected to the Klarna website and asked to log in (or register if you’re a first-time user). After confirming your payment details, you will be able to complete your order.

Visit the Klarna websiteherefor a comprehensive list of FAQs and their Privacy Policyhere.

We offer US ring sizes 3 to 11 to make the experience as perfect as possible. We offer both whole and half sizes.

Click here for Ring Sizing Page.

Yes. Since idyl rings are made to measure we have decided to offer both whole and half US sizes from 3-11 to make the experience as perfect as possible.

Click here for Ring Sizing Page.

We do not offer any custom ring sizes at the moment, but drop us a line at 0000000 and we'll make sure to take it into consideration for upcoming launches.

Yes. Exchanges and full refunds for rings will be possible. If you get your ring and are not 100% satisfied with the size, you can exchange the ring for a different size. Note that since every size is made to order, the exchange to a different size will take 3 weeks. Therefore, we urge everyone to double-check their size before purchasing. You can use the different methods to confirm your size. This will help ensure that you can enjoy your ring as soon as possible.

Click here for Ring Sizing Page.

You can convert any ring size to the idyl US size by using the ring size guide on any ring product page.

We offer conversions for ring sizes from Canada / United Kingdom / Australia / Europe.

Click here for Ring Sizing Page.

You can find the circumference conversion chart on the ring sizing page here.

Click here for Ring Sizing Page.

If you have a ring that fits comfortably, you can measure the inner diameter in millimeters and use our diameter conversion chart on the ring sizing page. If you do not have a ruler that measures millimeters, try and download the ring sizing PDF on the page here. The PDF includes a small ruler in millimeters.

You can also download the ring sizing PDF and place your ring over the circles to determine your idyl US ring size.

Cut a thin strip of paper or use the printable ring sizer PDF (which you can downloadhere). Wrap the paper around your desired finger. Make sure it sits tight - the tighter the better. Mark the spot where the paper meets. Measure the length of the paper. Use the circumference conversion chart to determine your ring size.

We offer 3 to 11 US ring sizes. We offer whole and half sizes. We wanted to offer the best range possible.

US sizes are the same as Canadian sizes.

EU sizes are inner circumference sizes in millimeters.

Click here for Ring Sizing Page.

Dm us on Instagram, send us an email at 0000000000, or talk to us via the chat. We're here to make all your ring dreams come true.

Click here for Ring Sizing Page.

The bands on the rings are all perfectly dainty at 1.65mm width. They are lightweight but not hollow, giving them a very luxurious feel.

Our jewelry is made for everyday wear but we would advise to store them in a safe place when not wearing them and to clean them gently using ourCare Kit to keep their lustre and shine impeccable. You can find more details on ourCarepage as well.

The rings are not hollow, giving them a very luxurious feel. 

Yes. They feel easy to wear and are very comfortable. You’ll forget you are wearing them.

Yes! Timeless in style, these are made to cherish forever. Our 14K solid gold makes the rings stronger and less prone to scratches.

Yes. The bands are rounded for a feminine look.